Cloud communications and collaboration tools: Enabling a future-forward financial services sector

Cloud adoption is growing within the financial services sector. A 2019 study from 451 Research shows that 62% of firms in this industry are moving to the cloud for better application performance, while 43% want to meet regulatory needs, and 40% want to reduce their costs.

According to Finextra, other reasons for cloud adoption in financial services include:

• Nimbleness, speed to market, and competitiveness

• Scalability

• A desire to avoid the continual cycle of equipment obsolescence and replacement

• Better access to third-party applications and data

• Additional capacity for testing

• Smoother integration with fintech partners

Decision-makers realize cloud technologies position their organizations for future growth. Specifically, cloud-based communications platforms enable greater internal and external collaboration as well as higher customer satisfaction.

This ebook explores use cases for financial services communications platforms in the banking, investment management, and insurance industries. It also explains how RingCentral’s cloud communications, collaboration, and contact center solutions enable a future-forward stance for companies.