Digital Transformation

How to get maximum productivity from your remote teams

A long-term collaboration solution

When COVID-19 struck businesses in March 2020, companies scrambled to cobble together temporary work-from home (WFH) collaboration solutions that could help them maintain business continuity as cities and counties went into lockdown.

In many cases, these “WFH 1.0” solutions were a success. Remote work kept operations moving, and businesses weathered the storm despite the disruption to office life.

Moving forward, however, is a different story. As more leaders plan their business continuity strategies, enabling employees to work from anywhere is a top priority.

In the short term, as COVID-19 lingers, remote work keeps employees safe. In the long term, the flexibility of remote work breeds higher employee satisfaction and engagement, leading to significantly higher performance and retention

With remote work here to stay, however, the disparate point solutions of WFH 1.0 likely won’t maximize productivity in the long term. That’s because with multiple apps for messaging, video conferencing, phone, and critical business apps, employees end up inundated with tools that don’t work cohesively.

For example, if employees have to track separate logins, search for meeting IDs, manually add colleagues, and update multiple apps just to launch a video meeting, they simply won’t use it.

Effective remote collaboration is achieved when communication happens naturally. This means having access to multiple modes of communication anywhere and at any time, with the ability to easily switch between them.

That’s where unified communications comes in. Unified communications like RingCentral MVP combine team messaging, video conferencing, and cloud phone into a single platform, giving employees full control over how they interact. Switching between messaging and phone or video is only a click away, eliminating the barriers to seamless collaboration.

In this report, we’ll profile several organizations and how unified communications enabled remote work, streamlined workflows, reduced costs, and supercharged productivity.

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