A spotlight on small business success stories
How Morning Light is using RingCentral to work from anywhere
About Morning Light
Based in Indianapolis, Morning Light is an award winning nonprofit hospice residence for the terminally ill, seniors, and families of limited means—for free.
Bottom line
RingCentral has become an anchor for Morning Light’s local office. The team turns to a range of call handling features to improve the way they work, including redirects and call screening. Employees now have a more cost-effective and reliable communications tool that allows them to work from anywhere.
Challenge
Morning Light needed to set up a remote-friendly business that would enable employees to work from anywhere. Strong communications tools were essential to stay connected, especially since the company has numerous types of relationships to keep track of. In addition, Morning Light directs as much of its resources to its charitable mission as it can, so the team needs to be smart about budgeting. The ultimate goal for Morning Light is to take its care model nationwide. And to do that, it needs to first get its operations and all the little details just right.
Solution
Morning Light saw RingCentral as the perfect tool for small teams with big dreams. Tom Fodor, Executive Director and CEO of Morning Light, shares in his own words how RingCentral helped take his business to the next level.
In order to ensure the phone always gets picked up, Morning Light turned to RingCentral, which is fully customizable with a range of call handling options.
“RingCentral is like the anchor for our local office. It makes sure our callers are directed to the proper extension, and the call screening feature is great—it blocks lots of spam calls and gives us time to collect our thoughts before we pick up the phone.”
